Shipping Policy
We want you to enjoy your Cloud & Cura products as quickly as possible.
Processing Time
- Orders are processed within 1–3 business days after purchase.
- You will receive a confirmation email with tracking information once your order ships.
Shipping Times
Estimated delivery: 7–15 business days depending on your location.
(Shipping times may vary due to customs clearance, local postal delays, or unforeseen circumstances.)
Shipping Costs
- Standard shipping is free on promotional items (e.g., when products are on sale).
- Express shipping may be available at an extra cost.
Lost or Delayed Orders
If your order is lost or delayed beyond the estimated delivery timeframe, contact hello@cloudandcura.com and we will assist you.
Incorrect Address
Please ensure your shipping address is correct at checkout. Cloud & Cura is not responsible for orders shipped to incorrect addresses provided by the customer.